Our Easy Standard Procedure
1) The service will be waiting for you at the designated area for up to 1 hour after your estimated time of arrival (ETA).
2) For group bookings, the car can accommodate a maximum of one luggage per person, granting that there will be a full seating.
3) Pick-up going to the airport will be based on a 3-hour allowance before departure time.
4) You can arrange for other special requests for your airport transfer conveniently through our site.
Before you book
- How do I book a car + driver service here?
1. Enter the transfer date, pick-up location, drop-off location and click Find Transfer button
2. Select the best transfer service according to your need.
3. Click Select button to continue the booking by entering your detail.
- What info do I need in order to book?
We need your name and contact number.
- I cannot find a route I want to book. What to do?
Please call +604-655 3649 or +604-656 6896 to talk to our customer services. We can do special arrangement for your needs.
- How do I pay for my transfer?
You can pay via using credit card via Paypal or manual transfer/pay to company bank account.
Before you travel
- What luggage entitlement will I have?
Each person are entitled for one big luggage and one hand carry luggage.
- Where will I meet the driver when I arrive?
Our driver to contact you to locate the best location to meet according to your needs. In case, you need any helps, you can always contact our customer service at +604-655 3649 or +604-656 6896
- What happens if I can’t locate my driver?
Please call our customer service at +604-655 3649/+604-656 6896.
- How long will the transfer take?
It depends on the drop-off location and traffic status. But it usually take 30-60 mins to travel within Penang.